Your Team's Patterns Started with You

Human freedom involves our capacity to pause between stimulus and response and, in that pause, to choose the one response toward which we wish to throw our weight.
— Rollo May, psychologist

I thought I was asking for debate.

I walked into a strategy conversation recently believing I was there to hear pushback. I had done the prep. I felt good about the direction. I was ready to move.

Then someone on my team started asking questions about the plan, and something in me went tight. I heard the questions as resistance. That was the entire moment, right there, and I missed it completely.

What I did next was talk. I explained the reasoning again, and then a third time, in different words, faster. I caught myself saying "right, but" before the person had finished a sentence. I was leaning in and taking up more of the room, and the harder I pushed for alignment the harder the pushback came, until we were not examining the strategy anymore. We were just running a loop.

It was only afterward that I could see my part in it. My words had invited discussion and my behavior had asked for agreement. I thought I was responding to the dynamic in the room, and I had not noticed that I was building it.

The Myth of the Blank Slate

Most of us assume that when we walk into a hard conversation, we are responding fresh to whatever is in front of us. We are reading the room, taking in new information, choosing in real time. That assumption is where the trouble starts, because the pattern was already set before the meeting began.

Wendy Wood, Jeffrey Quinn and Deborah Kashy ran two diary studies where people logged what they were doing hour by hour, and they found that somewhere between a third and half of daily behavior qualified as habitual, meaning it had been performed almost daily in a stable context. The number is interesting, but what people were thinking about while it happened is more interesting. During habitual behavior, their thoughts had drifted somewhere else entirely. The behavior did not need them to be present for it.

That is what it feels like to be in a pattern. You are not absent, and you are not thoughtless. You are just not the one steering.

A Pattern Gap, not a Skill Gap

Aaron Beck's cognitive model holds that thought, feeling, and behavior are linked in a sequence, so an automatic interpretation produces a fairly predictable emotional and behavioral chain behind it. Read the sequence back through my strategy conversation and it is almost embarrassing in how cleanly it runs. I thought "this is resistance." I felt frustrated. I explained, defended, and closed the space. My team member pushed back harder, which is exactly what resistance looks like, which confirmed the thought I started with.

I know how to run a good strategy discussion. I do this with senior leaders at big companies and teach this material at Harvard (not to be annoying). I have written about creating room for dissent, divergence, all the things. But the cobbler's kid goes without shoes, and none of it helped me in the moment. The pattern ran before the technique had a chance to.

That is the difference between a skill gap and a pattern gap, and it changes where you intervene. James Gross's work on emotion regulation found that strategies applied early, at the point of interpretation, tend to work better than the ones we reach for after a reaction is already underway. Once I was frustrated and explaining, I was already three steps into the sequence. The place I had leverage was one thought earlier, at "this is resistance."

Your Team is Already Running a Version of Your Pattern

I am not always aware of the power I hold. My team is super collaborative and great at working independently, and I tend to experience it as a shared project rather than noticing that I am the CEO in the day-to-day moments. But they notice. Albert Bandura's social learning research established that people acquire behavior largely by watching and modeling others, and that modeling is strongest when the person being watched holds higher status. In a team, that person is you. Everyone is watching what you do under pressure to learn what is permitted under pressure.

So if you close the conversation when you feel challenged, your team learns that being challenged means closing the conversation. They will do it in the meetings you are not in. Your pattern becomes the norm without you ever having taught it, and the team's habits will look like a culture problem long before anyone traces them back to a Tuesday afternoon when you explained yourself three times.

To Be Sure

Wood's data comes from diary self-reports, mostly from students rather than executives under load, so treat the proportion as directional rather than precise. And patterns are not the enemy. Habit is efficient, and a leader who deliberated freshly over every interaction would be exhausting and slow. You are running patterns either way. What matters is whether the ones that fire under pressure are the ones you would choose.

There is also a version of this that goes too far. Sometimes pushback really is resistance, and reading every objection as curiosity is its own distortion. The goal is to be accurate about what you are actually seeing.

Something to Try This Week

  1. Think of a recent moment you felt frustrated, reactive, or stuck.

  2. Ask what you were telling yourself about the situation in that moment.

  3. Name what you felt, and rate its intensity from zero to ten.

  4. Look at what you actually did in response to that feeling.

  5. Ask whether what you did moved you toward what you wanted, or away from it.

The fifth question is the one that stings, and it is the one that does the work.

The Groops Take

Leadership is a pattern you are running before you walk in, and your team is running a version of it whether anyone has named it or not. Cohesion rarely breaks down at the level of intent. It breaks down at the level of pattern, in the accumulated habits of how a team handles pressure, disagreement, and ambiguity. That is measurable, and it is changeable, but only once someone can see it. The work is not learning a new skill. It is catching the pattern early enough to choose something else.

P.S. This pattern is hard to catch alone, because it runs automatically and it feels like judgment rather than habit. The Emerging Leadership Groop gives you a place to work on it in real time, with a guide and a small group of leaders doing the same thing. Six weeks, starting October 6th. Details below.

References

Bandura, A. (1977). Social learning theory. Prentice Hall.

Beck, A. T. (1976). Cognitive therapy and the emotional disorders. International Universities Press.

Gross, J. J. (1998). The emerging field of emotion regulation: An integrative review. Review of General Psychology, 2(3), 271–299. https://doi.org/10.1037/1089-2680.2.3.271

May, R. (1975). The courage to create. W. W. Norton.

Wood, W., Quinn, J. M., & Kashy, D. A. (2002). Habits in everyday life: Thought, emotion, and action. Journal of Personality and Social Psychology, 83(6), 1281–1297. https://dornsife.usc.edu/wendy-wood/wp-content/uploads/sites/183/2023/10/Wood.Quinn_.Kashy_.2002_Habits_in_everyday_life.pdf


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